Ensures that written content is symmetrical across the various departments and adheres to the same style and messaging.

• Consistent messaging across all Undue’s communications and platforms: website, annual impact report, debt fulfillment reports, pitch decks, end-of-year fundraising letters, tri-fold brochure, one-pagers, newsletters, testimonial share-outs, and medical debt relief alliance monthly giving club communications.

Drafts and copyedits content for newsletters and public-facing communications from various departments, including Philanthropy, Public Policy and Program Management, Hospital Relations, Government Relations and Info Systems.

Established consistent paid advertising and SEO efforts with Marketing Partners for varying campaigns as well as growing the Undue Google Ad Grant capacity

Consolidating distribution platforms project lead (the organization is currently using multiple CRM platforms – “Customer Relationship Management”)

Develops and implements effective communication strategies that builds brand awareness including planning and managing the design, content, and production of all marketing materials including new products, the rebrand launch (RIP to Undue), events, and promotions.

Prepares detailed communication activity reports; key performance indicators for each communications channel

Coordinates between different departments and Undue's social media director to ensure relevant content is being featured on social media; facilitating unique approaches to channels (Instagram, Twitter, Facebook, LinkedIn) and other online platforms (Google Arts & Culture, YouTube) per department needs.

Expanding departments’ use of video through contractors and VocalVideo

Created and monitors internal communications protocols and initiatives that align across the organization.

Helps the organization work with influencers and notable partners in supporting marketing efforts.

Collaborates with website contractor on updates in the backend of WordPress and appropriate Yoast updates